Effective Date: 08/16/2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
QliqHealth is committed to protecting the privacy of your health information. This Notice of Privacy Practices explains how we may use and disclose your protected health information (PHI), your privacy rights, and our responsibilities under applicable law.
When you use QliqHealth, we may collect and maintain information such as your name, contact information, medical history, symptoms, medications, laboratory results, treatment information, care requests, and communications with our clinicians.
We may use or disclose your health information as permitted or required by law for:
Treatment
To provide, coordinate, or manage your healthcare. For example, we may share relevant information with a specialist, pharmacy, laboratory, or other healthcare professional involved in your care.
Payment
To process and manage payment for healthcare services.
Healthcare Operations
To operate QliqHealth, improve our services, support quality and safety, coordinate care, conduct administrative activities, and manage our clinical operations.
We may also use or disclose information when required or permitted by law, including for certain public health, safety, legal, regulatory, and oversight purposes.
When appropriate, we may coordinate your care through secure messaging, phone, video, or in-person care, including referrals to the appropriate specialist or level of care.
QliqHealth may use artificial intelligence (AI) and automated technology to support patient intake, care requests, clinical workflows, routine communications, care coordination, and administrative tasks.
AI tools may assist with collecting information, organizing requests, or drafting routine communications. AI does not replace our clinicians. When clinical review is required, an experienced clinician reviews the relevant information and makes or confirms clinical decisions.
We use appropriate safeguards for health information processed through technology and applicable service providers.
You have the right to:
Access your health information and request a copy of your medical records.
Request corrections to information you believe is inaccurate or incomplete.
Request confidential communications, such as asking us to contact you in a particular way or at a particular location.
Request restrictions on certain uses or disclosures of your health information.
Request an accounting of certain disclosures of your health information.
Receive a copy of this Notice in paper or electronic form.
Choose someone to act on your behalf when legally authorized.
File a privacy complaint without retaliation.
Some restrictions or requests may be subject to applicable legal requirements.
Where required by law, we will obtain your written authorization before using or disclosing your health information for purposes not otherwise permitted by law.
You may revoke an authorization in writing at any time, except to the extent we have already relied on it.
QliqHealth is required by law to:
Maintain the privacy and security of your protected health information.
Provide you with this Notice describing our legal duties and privacy practices.
Follow the terms of the Notice currently in effect.
Notify you as required by law if a breach occurs that may compromise the privacy or security of your information.
We will not use or disclose your health information other than as described in this Notice unless permitted or required by law or you provide written authorization.
With your consent, QliqHealth may use SMS, email, or other electronic communications for healthcare-related and administrative purposes, such as appointment information, care requests, prescriptions, referrals, laboratory orders, and account notifications.
Do not send detailed or emergency medical information by SMS. Use the secure QliqHealth platform when available.
SMS terms, including opt-out instructions, are described in our SMS Messaging Terms.
When your needs require care beyond the services available through QliqHealth, we may help coordinate the appropriate level or specialty of care, including primary care follow-up, urgent or emergency care, or referral to an appropriate specialist.
Certain substance use disorder patient records may receive additional protections under federal law, including 42 CFR Part 2. Where applicable, QliqHealth will handle such records in accordance with applicable federal and state privacy requirements.
QliqHealth may use technology, laboratory, pharmacy, communication, payment, hosting, and other service providers to operate our healthcare services. When required by law, we enter into appropriate agreements and require applicable safeguards for protected health information.
QliqHealth may change this Notice from time to time. Any revised Notice will include a new effective date and will be made available on our website.
If you have questions about this Notice or believe your privacy rights have been violated, contact:
QliqHealth Privacy Officer:
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. QliqHealth will not retaliate against you for filing a privacy complaint.
At your first service delivery, QliqHealth will make a good-faith effort to obtain your acknowledgment that you received this Notice, as required by applicable law.
This Notice is effective as of 08/16/2026
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Privacy at QliqHealth
QliqHealth protects your personal and health information with appropriate privacy and security safeguards. We use your information to provide care, coordinate services, process payments, and communicate with you.
AI & automated tools may support intake, care requests, messaging, and administrative tasks. All care requests and completed intakes are reviewed by a licensed, board-certified, experienced medical provider—including physicians, Nurse Practitioners (NPs), and Physician Assistants (PAs)—before a treatment plan is provided.
When additional care is needed, we may coordinate messaging, phone, video, in-person visits, or referral to the appropriate specialist or level of care.
Your privacy matters. We do not sell your personal or health information for marketing.
Terms. Privacy. HIPAA Notice
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